Birdwing Therapies Information

Birdwing Therapies has a Team of Social Workers, a Speech Therapist and Practice Manager who work to do our best for you.

Lauren our Practice Manager is at the end of the phone for you on Mondays, Wednesdays and Thursdays, she works remotely on Tuesdays.

Our Practice Manager looks out for our clients/families/schools/doctors/service providers and the Birdwing Dream Team!

Lauren can assist with enquiries, referrals and intakes, she will also help with any NDIS service provision queries including referrals to other services and providers.

The Birdwing Therapies message bank will ensure that your inquiry or message can be left for us when we are working with clients, in a meeting or out and about seeing our clients.

Clinic Hours Birdwing Therapies Malanda:

  • Birdwing Reception is open  9.30am – 4.00pm Monday, Wednesday and Thursdays.
  • Clinicians take client appointments between 9am and 5pm Monday to Thursday. We are closed on Fridays!

We are often out and about visiting families and children at home or their schools! Don’t hesitate to contact us for details about our outreach services!

Birdwing Therapies does not use Facebook for client referrals or follow up. If you would like to make contact please see our options:

  • Email: info@birdwingtherapies.com.au
  • Phone: 0475 618 756.  Fax: 07 3811 2916 
  • Mail: P.O Box 499 Malanda Qld 4885

We can provide you with referral information, follow up or to assist you when you wish to make an appointment.

Payment is required at the session time by EFTPOS. Additional fees may be charged for emailed invoices and follow ups.

Medicare Rebates can be processed for you on request when you are referred via Better Access.

We accept Connect to Wellbeing referrals for assessment and therapy. We recommend you talk with your GP to see if you or your child/teen may meet the eligibility criteria.

Fees:

Our fees are $185 to $250 per session, at the clinic or at PEGAUS E.A.P in Yungaburra.

Medicare rebates apply for Better Access Cognitive Behaviour Therapy sessions, at Malanda or Yungaburra.

NDIS clients are billed per the NDIS Plan and agreed session plan and duration.

48 hours notice applies for all appointments, you will be invoiced per our policy terms.

Cancellation Policy:

It is Birdwing Therapies policy for all clients of the practice to give a minimum of 48 hours notice to reschedule or cancel a booked appointment. Please note that prospective and current clients will incur the full fee if this follow up does not occur within the required time frame. We will be unable to continue to offer our services to a client or family if due notice is not provided to us.

Emergency situations:

If you are in need after hours or in a serious situation or crisis please call 000. The following services who may be able to assist you:

  1. Your Doctor
  2. Your local hospital
  3. Lifeline  on 13 11 14
  4. Parentline on 1300 30 1300
  5. DV Connect on 1800 811 81